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| New technical problems | daisydaisy
![Gold Star Critiquer/Gold Star Workshop Editor/Gold Note Writer [C: 1480 W: 111 N: 1055]](//i1.treklens.com/misc/g-g-g.gif) (5892) | :: | 2019-03-17 15:09 |
Hello,
1. I can't upload a workshop on this picture : https://www.treklens.com/gallery/photo680865.htm
2. The home page is the same since severals weeks or severals months, I don't remember.
3. Where's the logout of the account ?
Thanks. |
| Re: New technical problems | daisydaisy
(5892) | :: | 2019-03-18 15:07 |
| Still impossible to post a workshop |
| Re: New technical problems | daisydaisy
(5892) | :: | 2019-03-19 3:31 |
4. Since severals months there is this message on the home page : "NOTE TO MEMBERS: you should login and verify your email address. A future password reset may be required."
There is someone here ? I hear the echo of my voice. |
| Re: New technical problems | IB_Villalobos (0) | :: | 2019-03-19 15:14 |
Hello daisy daisy,
I'm very sorry for the delayed response. Can you please describe what's is happening when you attempt to upload the image in workshop. Also, the logout button is found on the TrekLens home page on the left hand side underneath your username. As for the technical problems on Treklens, I will be raising these issues to our tech department. |
| Re: New technical problems | daisydaisy
(5892) | :: | 2019-03-20 12:52 |
Hello IB_Villalobos,
Thanks for your answer.
About the workshop, I follow all the steps, then, when I click on update, the photo disappears. |
| Re: New technical problems | IB_Villalobos (0) | :: | 2019-03-20 14:48 |
| Hmm could you please provide a screenshot? I'd like to send it to our tech department. |
| Re: New technical problems | daisydaisy
(5892) | :: | 2019-03-21 4:04 |
| Could you tell me, how and where do I provide this screenshot ? |
| Re: New technical problems | daisydaisy
(5892) | :: | 2019-04-01 13:50 |
IB_Villalobos,
The home page is the same since severals weeks, severals months
Impossible to upload a workshop
Two weeks that I'm waiting for an answer ..... It's beyond disappointment, it's pathetic. |
| Re: New technical problems | IB_Villalobos (0) | :: | 2019-04-02 13:01 |
Hello DaisyDaisy,
We are still looking into this matter. I'm very sorry for the delayed response. I will keep you posted on any new updates |
| Re: New technical problems | daisydaisy
(5892) | :: | 2019-04-02 13:46 |
I remember that IBJoel and Brendan Lopez (brendanlo) & the technical team had solved similar problems last october.
Are you the admin of this site ? |
| Re: New technical problems | IB_Villalobos (0) | :: | 2019-04-04 15:12 |
| Yes, I am. I've taken over the site from Joel. Hmmm okay thank you, I will look into that. |
| Re: New technical problems | daisydaisy
(5892) | :: | 2019-04-12 11:28 |
8 days later ... where are the results ?
Here is a new technical problem :
Impossible to add a profile photo, the message is : "Only JPEG photos are allowed." |
| Re: New technical problems | jarekb
![Silver Star Critiquer [C: 40 W: 0 N: 3]](//i1.treklens.com/misc/s-n-n.gif) (804) | :: | 2019-04-14 1:22 |
| Admin(s) has left us, I guess. My technical problems calls also are left without any action or comment from weeks... |
| Re: New technical problems | daisydaisy
(5892) | :: | 2019-04-14 11:51 |
| Disappointing. Treklens is like a fifth wheel. |
| Re: New technical problems | IB_Villalobos (0) | :: | 2019-04-16 11:34 |
| Hello daisydaisy, the NOTE TO MEMBERS message is as designed. The software for the site was updated and to insure that users aren't locked out of their accounts the tech team to created a NOTE TO MEMBERS. |
| Re: New technical problems | IB_Villalobos (0) | :: | 2019-04-16 11:38 |
DaisyDaisy,
I just tested posting a photo and did not receive a jpeg error message. Was the image you were attempting to upload a jpeg? |
![Gold Star Critiquer/Gold Star Workshop Editor/Gold Note Writer [C: 1480 W: 111 N: 1055]](http://i1.treklens.com/misc/g-g-g.gif){kind=small}
![Silver Star Critiquer [C: 40 W: 0 N: 3]](http://i1.treklens.com/misc/s-n-n.gif){kind=small}